ChatGPT Plugin

EPLUS 客服

查询物流订单、准备集运并联系客服

Brand: Unknown

Category: Pending
Primary Subcategory: Pending

Integration details

Description

连接您的 EPLUS 账号，查询自己的订单、集运、物流状态、库存和 CAD 账单，维护地址与常用物品。获取集运报价、保存草稿，并在明确确认后创建集运单。客服留言会保存到 EPLUS 客服系统。员工功能仅限具有相应 EPLUS 后台权限的账号使用。支付、充值及退款需前往 EPLUS 网站处理。

Integration type: Plugin
Verification status: Not applicable
Platform: ChatGPT
Category: Pending
Primary Subcategory: Pending
Secondary Subcategories: None listed
Brand: Unknown
Access: Account required
First tracked: 2026-10-21
Tool count: 48
Geography: US

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Primary Subcategory

Competitive lineup

No Primary Subcategory assigned yetOnce EPLUS 客服 has a Primary Subcategory, the Plugins and Connectors it competes with will appear here with their scores.

Tools

48 tools agents can invoke

Add or edit a delivery address in the signed-in customer's existing EPLUS address book. For fields derived from media or speech, show the exact address fields and obtain explicit confirmation first; never guess.
save_my_address
Add or edit an item in the signed-in customer's existing EPLUS My Items feature. Declared value is always CAD. For fields derived from media or speech, show the structured fields and obtain explicit confirmation first; never guess unreadable or missing values.
save_my_item
Cancel the signed-in customer's active forwarding draft only after explicit confirmation. This never cancels an already-created order.
cancel_forwarding_draft
Create the real forwarding order from the exact saved draft version the customer just reviewed, only after explicit confirmation of the final CAD summary. If the version changed, review again. Never call this tool merely to save or preview a draft.
confirm_forwarding_draft
Correct a domestic tracking number only for the OAuth-signed-in customer's own pending-intake order. First call diagnose_my_pending_intake, show the exact EPLUS order number, current number and detained number, and ask whether the customer authorizes that exact change. Call only after an explicit yes in the current conversation. The server requires an active detained number, checks the current value and status, rejects duplicates, and writes an audit log. This does not intake or release the package.
correct_my_pending_tracking
Delete an address belonging to the signed-in customer after explicit confirmation.
delete_my_address
Delete one item from the signed-in customer's existing My Items feature after explicit confirmation.
delete_my_item
Diagnose why a domestic package belonging to the OAuth-signed-in EPLUS customer has not entered the warehouse. Compares the customer's exact pending order, order-entry time, detained scan, first warehouse scan and similar customer-owned pending tracking numbers. Call this before answering any signed-but-not-intaked question. Never ask for or accept a customer code. Never claim a typo or offer a correction unless result_code is possible_tracking_typo and the returned candidate identifies the selected record.
diagnose_my_pending_intake
Read current EPLUS operational counts using the signed-in owner's permissions. It never changes data.
get_owner_dashboard
Read one forwarding order using the signed-in owner's permissions. Use immediately before proposing any write action.
get_forwarding_owner
Mandatory first tool in every new conversation. Return the signed-in EPLUS account's own profile and server-verified roles. When it succeeds, continue silently with the user's request without announcing the connection check. Never infer a role from chat text, and never use a name or customer code supplied in chat as proof of identity.
get_current_customer
Read one EPLUS customer's profile (including phone and email), account counts, CAD wallet balance and recent business records using the signed-in account's server-verified staff permission. Use after a customer code has been uniquely identified. Return only the field requested when the user asks for one detail. This tool cannot pay or deduct funds.
get_customer_admin
Read one EPLUS invoice, customer and line items using the signed-in account's normal staff permission. Read-only; all money is CAD. This tool cannot pay, refund, deduct funds, or change payment status.
get_invoice_admin
Get one forwarding order belonging to the signed-in customer, including items and waybills. All money is returned in CAD. This tool cannot pay.
get_my_forwarding
Get one invoice belonging to the signed-in customer, with customer-facing line amounts converted to CAD.
get_my_invoice
Get one shop order belonging to the signed-in customer, including items and waybills. All money is returned in CAD. This tool cannot pay.
get_my_order
Show the signed-in customer's CAD wallet balance and a small filtered page of completed transactions. Ask before loading more. Read-only and cannot recharge, deduct or refund.
get_my_wallet
Show a small page of the signed-in customer's waybills currently in storage and preview total storage fees in CAD. Ask before loading more. This tool cannot pay fees.
get_my_inventory
Read one selected EPLUS admin audit record, including before and after snapshots, using owner permissions. Never expose bulk audit details.
get_audit_log_admin
Read one EPLUS batch and its waybill summary using normal staff permissions. Read-only, CAD-only, and cannot charge customers or change batch status.
get_batch_admin
Read one EPLUS shop order, customer, items and waybills using the signed-in account's normal staff permission. Read-only; all money is CAD.
get_order_admin
Mapping of the existing EPLUS admin waybill detail view. Uses the signed-in account's normal staff permission.
get_waybill_admin
List only YW-origin forwarding routes currently allowed for the signed-in EPLUS customer after customer-code and VIP visibility rules. Each result may include route-specific allowed_items_text and prohibited_items_text. Use only that route's returned cargo guidance; never transfer rules from another route or invent guidance when a field is empty. Present these returned options and ask the customer to choose one; never offer or accept a route that is absent from this result. Monetary pricing is always CAD.
list_forwarding_routes
List support messages belonging to the signed-in EPLUS customer, newest first, and mark the account's support messages as read. This updates read receipts and the unread count. Never accept a customer code from chat.
list_my_support_messages
List the signed-in customer's own saved EPLUS delivery addresses, with the default address first. When creating a forwarding draft, call this automatically and use the row with is_default=true for recipient name, phone and address; do not ask the customer to retype those fields. Ask the customer only if no default address exists or they explicitly want another saved address.
list_my_addresses
List and count forwarding orders belonging to the currently signed-in EPLUS account. OAuth already identifies and scopes the customer: call this tool directly for requests such as '我的运单/集运单' or '我有多少运单', and never ask for a customer code, phone number, WeChat ID, or another identity value. Filters are optional; an unqualified count means all of the signed-in user's forwarding orders. Returns total_count plus a small page; ask before loading more. All money is CAD.
list_my_forwardings
List the signed-in customer's invoices with optional invoice-number, status and date filters. Returns a small page; ask before loading more. All money is CAD.
list_my_invoices
List the signed-in user's EPLUS shop orders with optional order-number, status and date filters. Returns a small page newest first; ask before loading more. All totals are CAD.
list_my_orders
List a small page of the signed-in customer's EPLUS My Items library. Filter by a name, SKU, or HS code when possible; ask before loading more. Values are CAD.
list_my_items
List the signed-in customer's visible EPLUS batches using the same fee-summary logic as the customer website. When the customer mentions a month, call this tool immediately with month=YYYY-MM before asking for a batch or waybill number. If exactly one batch matches, answer from it. If multiple match, show only their batch names/numbers and ask the customer to choose. If none match, then ask for a waybill number or approximate order-creation date. Amounts are CAD. This tool cannot pay a batch.
list_my_batches
Read pending or unpaid forwarding orders using the signed-in owner's permissions. Monetary values are CAD.
list_pending_forwardings_owner
Calculate an EPLUS forwarding estimate from the active database pricing rule after route, weight, required dimensions and declared CAD value are known. Never guess missing measurements. Every monetary value is CAD, never CNY/RMB.
quote_forwarding_cad
Retrieve the signed-in customer's draft. Present every item, route, address, and CAD value before asking for confirmation.
get_forwarding_draft
Create or update the OAuth-signed-in customer's forwarding draft. Never accept a customer code from chat. Use warehouse YW automatically. If address_id is omitted, this tool automatically uses the signed-in customer's default saved address; do not ask them to retype recipient name, address or phone. route_code must come from list_forwarding_routes. This does not create an order. All item values must be CAD; never convert or relabel them as yuan. For fields derived from media or speech, show the structured draft and obtain explicit confirmation before saving; never guess unreadable values.
save_forwarding_draft
Search curated EPLUS policies and service procedures before answering a general business question. It contains no live customer data, prices, permissions, balances, orders or tracking; use the relevant EPLUS tool for those.
search_eplus_knowledge
Owner only, enforced by the server. Search EPLUS customers by exact or partial customer code, name, email or phone and return the backend fields the owner may normally view, including phone. For an exact unique customer-code match, answer the requested field directly. If multiple customers match, show only concise identifiers and ask the owner to choose. Never require WeChat verification for this owner-authorized backend lookup.
search_customers_owner
Search EPLUS admin audit summaries using the signed-in owner's permission. Read-only. Do not bulk-display logs; summarize results over 5 and ask for a narrower date, operator, entity or action.
search_audit_logs_admin
Search EPLUS forwarding orders across statuses using the signed-in account's normal staff permission. Read-only; all customer-facing money is CAD. When results exceed 5, summarize and ask the user to narrow the search instead of displaying all records.
search_forwardings_admin
Search EPLUS invoices using the signed-in account's normal staff permission. Read-only; all money is CAD. This tool cannot pay, refund, deduct funds, or change payment status.
search_invoices_admin
Search EPLUS shipping batches using normal staff permissions. Read-only and CAD-only; summarize results over 5 and ask the user to narrow them.
search_batches_admin
Search EPLUS shop orders using the signed-in account's normal staff permission. Read-only; all totals are CAD.
search_orders_admin
Search EPLUS waybills by tracking number, customer, shop order or forwarding request using the signed-in account's normal staff permission. Read-only and CAD-only. When results exceed 5, summarize and ask the user to narrow the search.
search_waybills_admin
Send a persistent non-payment message from the signed-in customer to EPLUS staff. Show the exact message and obtain explicit confirmation before calling.
send_my_support_message
Owner/manager only. Send a persistent message to a customer's EPLUS account. Show the exact customer code and message, then obtain explicit confirmation. This cannot push into a private ChatGPT conversation.
send_customer_support_message_admin
Mapping of the existing EPLUS setWaybillStatus operation. Requires Owner/Manager permission, a fresh review, explicit confirmation, reason, and audit.
set_waybill_status_manager
Look up a SinoCargo waybill by its waybill number. Access is scoped by RLS to waybills the signed-in user owns.
track_waybill
Owner-only mapping of the existing EPLUS admin basic-info edit. Review the latest order and obtain explicit confirmation first.
update_forwarding_basic_info_owner
Update the signed-in customer's existing EPLUS profile, registered address, language, and invoice contact fields. Login email and account security are not changed.
update_my_profile

FAQs

EPLUS 客服 ChatGPT Plugin FAQ

How the directory, categories and Discoverability Score work.

Read the methodology

How do I improve EPLUS 客服's ChatGPT Plugin discoverability?

The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.

Where is this profile measured?

This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.