ChatGPT Plugin

Maëva Litiges & SAV

Résoudre un litige SAV

Brand: Unknown

Category: Pending
Primary Subcategory: Pending

Integration details

Description

Maëva aide à préparer les démarches liées aux litiges de consommation : produit non reçu, remboursement retardé, garantie, retour ou contestation PayPal. Elle distingue les faits des hypothèses, organise les preuves, vérifie les sources officielles et prépare des messages à relire avant envoi. Elle ne dépose pas de litige et ne garantit pas de remboursement. Le Learning Hub facultatif fournit des méthodes collectives agrégées. Le partage est désactivé par défaut ; seules des contributions structurées et minimisées peuvent être envoyées après consentement explicite. Les conversations brutes, pièces jointes et identifiants de commande ne doivent pas être transmis au Hub. Export, révocation et suppression sont disponibles.

Integration type: Plugin
Verification status: Not applicable
Platform: ChatGPT
Category: Pending
Primary Subcategory: Pending
Secondary Subcategories: None listed
Brand: Unknown
Access: Account required
First tracked: 2026-10-15
Tool count: 12
Geography: US

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Primary Subcategory

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Tools

12 tools agents can invoke

Enable or revoke shared learning. Enabling requires the user's explicit confirmation once.
maeva_set_global_learning_consent
Retrieve approved collective methods and thresholded live signals for a classified consumer case.
maeva_get_global_context
Return current consent versions, retention and data rights before asking for opt-in.
maeva_get_privacy_info
Return a merchant profile only when k-anonymity thresholds are met.
maeva_get_merchant_profile
Retrieve recurrent, thresholded corrections to Maëva's method without exposing user messages.
maeva_get_global_corrections
Submit a structured outcome/observation after consent; never include raw conversations or identifiers.
maeva_submit_learning_event
Export the current user's consent, structured events and corrections.
maeva_export_my_contributions
Close a contributed event with the real outcome, delay, recovered value and decisive evidence type.
maeva_update_case_outcome
Submit a generalized correction when Maëva repeatedly misunderstands or miscalibrates a case.
maeva_submit_correction
Permanently delete this user's contributions and remove their influence from aggregate patterns.
maeva_delete_my_contributions
Return the latest global-learning release and its pattern/correction counts.
maeva_get_release_info
Check whether the current user opted into shared anonymized learning.
maeva_get_consent_status

FAQs