SuperBot

Support insights & training

Category: Pending
Primary Subcategory: Pending

Integration details

Description

Turn your SuperBot support conversations into clear, source-linked insights. Search customer questions, read bounded transcripts, review support volume and CSAT, identify confirmed escalations, and check what your AI already knows. With your approval and write permission, add an additive trained answer for future visitor conversations. Works only with the SuperBot workspace you authorize. No refunds, campaigns, billing changes, customer messages, or cross-workspace access.

Integration type: Plugin
Verification status: Not applicable
Platform: ChatGPT
Category: Pending
Primary Subcategory: Pending
Secondary Subcategories: None listed
Brand: Unknown
Access: Account required
First tracked: 2026-09-23
Tool count: 7
Geography: US

ChatGPT Plugin Discovery Score

ChatGPT Plugin discovery is coming soon

ChatGPT can surface a Plugin when it matches a user's request.Your Plugin Discovery Score measures how often yours appears.

No spam. Unsubscribe any time.

ChatGPT recommends Airtable when a user asks it to update a CRM. — ChatGPT surfaces Airtable because it matches the user's request.

Primary Subcategory

Competitive lineup

No Primary Subcategory assigned yetOnce SuperBot has a Primary Subcategory, the Plugins and Connectors it competes with will appear here with their scores.

Tools

7 tools agents can invoke

Retrieve a support conversation by the id returned from search or list_recent_conversations. Returns up to 500 messages and 60,000 transcript characters, with truncation metadata and a dashboard URL for the complete history.
fetch
Aggregate support health for this workspace over a window of days: conversation volume, open vs closed, average CSAT, sentiment split and busiest channels. Use it to answer 'how is support doing'.
get_support_overview
Triage recent conversations: confirmed human escalations first, then open or pending conversations. Open/pending status alone does NOT prove an unanswered question or AI failure. Read the transcript and check knowledge before proposing training.
list_unanswered_questions
List the most recent support conversations in this workspace, newest first, optionally filtered by status. Use it for 'what came in today' rather than searching for specific words.
list_recent_conversations
Full-text search across this SuperBot workspace's customer support conversations and their messages. Returns matching conversations with an id, title and dashboard URL. Use `fetch` with a returned id to read the full transcript.
search
Search what this workspace has taught its SuperBot agent: trained question/answer pairs and ingested knowledge sources. Use it to check whether an answer already exists before writing a new one.
search_knowledge
Add a user-approved question/answer pair to this workspace's SuperBot training. This changes future visitor-facing answers. Confirm the exact text with the user and check search_knowledge first. Creates an entry; never edits or deletes existing training.
add_trained_answer

SuperBot FAQ

How do I improve a ChatGPT Plugin's discoverability?

The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.

Where is this profile measured?

This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.

Get alerts for SuperBot

ChatGPT Plugin discovery is coming soon

Competitive lineup

7 tools agents can invoke