Customer Support · Overall leaderboard

Customer Support

Which Customer Support products ChatGPT and Claude find and pick first across every Customer Support category. Pick a category above to go deeper.

Who’s winning in Customer Support

The companies each platform finds, picks and places first for this category’s prompts, ranked by Discoverability Score.

Who’s winning on ChatGPT

Category Discoverability Score · suggestion counts cover all public benchmark prompts since tracking began

No published ChatGPT scores for Customer Support yet

The leaderboard appears when this category has published benchmark measurements.

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Already being suggested

Who’s winning on Claude

Category Discoverability Score · suggestion counts cover all public benchmark prompts since tracking began

Zoho Desk leads Customer Support on Claude with a score of 92, 21 points ahead of Freshservice.

  1. 1Zoho Desksuggested 1250×92/100
  2. 2Freshservicesuggested 566×71/100
  3. 3Unthreadsuggested 867×66/100
  4. 4Synthflowsuggested 322×64/100
  5. 5Unwrapsuggested 496×61/100
  6. 6Spekosuggested 233×58/100
  7. 7Enterpretsuggested 408×43/100
  8. 8ElevenLabssuggested 335×41/100

Also suggested, score coming

How the leaders are moving

Each line is a company’s daily Discoverability Score. See who is climbing, who is slipping, and how close Customer Support is.

Score trend on ChatGPT

Daily Discoverability Score of the top companies

The trend chart starts once Customer Support has scores

We chart each company’s daily ChatGPT score as soon as this category has been tested.

Get notified when it’s ready →

Score trend on Claude

Daily Discoverability Score of the top 5

Key points

  • Zoho Desk leads at 93, up 3 over 30 days.
  • ElevenLabs has fallen 17 points in 30 days, to 41.
  • Speko is climbing fastest: up 42 in 30 days, now 58.
  • Zoho Desk93
  • Freshservice71
  • Unthread66
  • Synthflow64
  • Unwrap61
02040608010013 Jul3 Aug25 Aug15 Sept7 Oct

Rising, last 30 days

  • ▲ +42Speko58
  • ▲ +15Freshservice71
  • ▲ +7Gainsight32

Falling, last 30 days

  • ▼ -17ElevenLabs41
  • ▼ -10Unwrap61
  • ▼ -8Enterpret43
Scores from 13 Jul to 7 Oct. Hover or use the arrow keys to read a day.

The keywords behind discovery

Agents turn a request into keywords before they look for a tool. These are the keywords that matter most in Customer Support.

Keywords agents use in ChatGPT

Keywords tracked

Keyword data for this category isn’t available yet.

Keywords agents use in Claude

Keywords tracked

Keyword data for this category isn’t available yet.

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