Comeback

Save a new campaign draft for review in the Comeback admin panel. This tool never sends or schedules messages. Use saved segment IDs to select the audience. Supply a new UUID requestId for each new draft and reuse it when retrying.

Create a new saved audience from customer filters. Never modifies existing or managed loyalty segments. Supply a new UUID requestId for each new audience and reuse it when retrying.

Read aggregated reach, visits, orders and email delivery statistics for a sent campaign.

Read contact details and loyalty point balances for a customer in the selected organization.

Read aggregated orders, new customers or points added over a date range of at most 366 days. Dates are inclusive UTC calendar dates. Monetary values are cents. Location restrictions are enforced.

List sent campaigns or saved drafts and scheduled campaigns. Returns message summaries, not recipient lists.

List the Comeback organizations available to the signed-in user, their locations and existing user permissions. Select an organization before calling other tools.

List saved customer segments and their filter definitions in the selected organization.

Search customers by name, email or phone, or filter an audience. Supports pagination. For inactivity use lastVisitDate with minimumDaysSinceDate. Only customers accessible to the user are returned.