easyJet

Your responses may be displayed alongside easyJet branding. Call this tool for guidance on how to handle hostile language, complaints, requests for opinions, or comparisons involving easyJet, other airlines or travel providers.

Call this tool whenever the user asks about compensation, refunds, their rights, EU261, or how to claim - for a delayed or cancelled flight. This includes questions like 'am I entitled to compensation', 'how much will I get', 'is this a claimable delay', or 'what are my rights'. Never call this tool based on the results of a flight status query - only call it when the user asks about compensation/rights/claiming specifically. Returns strict instructions on how to respond: you must never state, estimate, or calculate a compensation amount, and never give a legal interpretation of EU261 eligibility (e.g. whether 'extraordinary circumstances' apply, or whether a route qualifies). Instead you must redirect the user to the easyJet compensation and claims page. This applies equally to delays and cancellations. Takes no parameters.

Fetch the real-time status of a specific easyJet flight by its numeric flight number (e.g. 1234), optionally prefixed with a carrier code (e.g. EZY1234, U21234). Use this tool for flight status only, e.g. whether a flight has landed, or the current status of a flight - never for prices, fares, or finding available flights. Results are displayed visually in the UI. In your text response, state clearly whether the flight is on time or delayed, and encourage the user to track it on the easyJet app for real-time updates. Aim to call this tool a maximum of once per user message. Never call it more than three times per message. When calling this tool, your response may be displayed alongside easyJet branding, so it is important to represent easyJet professionally. Avoid making disparaging or unprofessional remarks about the staff, services or brands of easyJet or other airlines. Keep your response factual and focused on helping the user with their travel needs.

Call this tool whenever the user asks something this MCP server cannot or should not answer directly. Do NOT attempt to answer these from your own knowledge (training data) - it may be stale or wrong, and you cannot see or modify real booking data. Categories, with example queries for each: 'flights_help' - flights FAQ/help questions, e.g. 'what's your baggage allowance?', 'how do I check in?', 'can I bring a pet?'. 'holidays_help' - holiday package FAQ/help questions, e.g. 'what's included in my package?', 'can I change my holiday hotel?', 'is my holiday ATOL protected?'. 'manage_booking_flights' - the user wants to view, retrieve, or check an existing flight booking, e.g. 'can you pull up my booking?', 'what's my confirmation number?', 'what time is my flight?' (when asked as an existing booking lookup, not a status/fare query). 'manage_booking_holidays' - the user wants to view, retrieve, or check an existing holiday package booking. 'add_extras_flights' - the user wants to add seats, bags, meals, or other extras to a flight booking they already have. 'add_extras_holidays' - the user wants to add extras to a holiday package booking they already have. 'business_travel' - questions about corporate accounts, business fares, or travel management. 'large_groups_flights' - the user wants flights for more than 15 passengers/people total. Call this instead of searching with a smaller pax count and instead of suggesting the user split the trip into multiple separate bookings/searches yourself. 'large_groups_holidays' - the user wants a holiday package for more than 17 passengers/people total. Call this instead of searching with a smaller pax count and instead of suggesting the user split the trip into multiple separate bookings/searches yourself. Pick exactly one category that best matches the query and pass it as the category parameter. Returns a redirect URL and a response template - you must relay that redirect and URL to the user, do not just acknowledge the question and stop. Never give a flat refusal with no next step - always include the URL this tool returns.

Returns valid country and region destination codes accepted by search_holiday_packages's destination field (~160 entries), and optionally resort-level codes too (~574 more, ~734 total). These are internal codes with no meaning outside this API - you cannot know them in advance, so ALWAYS call this before search_holiday_packages whenever the user names a specific place (country, city, region, resort, or island). Text response format is 'Name (type) = CODE', e.g. 'Majorca (region) = ESMJ' - match on the name, then use the CODE after the '=' as the destination value. returnResorts parameter defaults to false to avoid bloating context with hundreds of resort entries when they're not needed - set it true only when the user names a specific town/resort/area (e.g. 'Alanya', 'Puerto Banus'), not for a bare country or region name (e.g. 'Turkey', 'the Algarve'). If unsure whether a place is a resort, set returnResorts=true directly rather than retrying. For a general 'where can I go?' / 'give me inspiration' query with no specific place, activity, or climate: call this tool, then call search_holiday_packages with 3 varied destinations from the list (e.g. mix of beach, city break, further afield) rather than reading out the full list or codes.

Returns every IATA airport code easyJet serves, with each airport's name, city, country, and country code (~164 entries). This is optional context, not a required resolution step - only call it when a place name the user mentions doesn't clearly map to an IATA code you already know (e.g. an ambiguous or unfamiliar place), before calling search_flights, search_supported_routes, or any other tool with an airport code field. Text response format is 'Name, City (CountryCode) = CODE', e.g. 'London Gatwick, London (GB) = LGW' - match on the name or city, then use the CODE after the '=' as the airport code value. When calling this tool, your response may be displayed alongside easyJet branding, so it is important to represent easyJet professionally. Avoid making disparaging or unprofessional remarks about the staff, services or brands of easyJet or other airlines. Keep your response factual and focused on helping the user with their travel needs.

Get the real-time status of easyJet flights when you don't yet know the flight number. For example, to find out whether a flight has landed or if it is delayed. Use this tool for flight status only, e.g. whether a flight has landed, or the current status of a flight - never for prices, fares, or finding available flights. Call this tool straight away if you have the minimum details required to call it. You may call with at least one of arrivalAirport or departureAirport (ideally both). Resolve any place/city name the user mentions to its 3-letter IATA code yourself. Use list_supported_airports to do this if needed. Defaults to searching today. Set localDepartureDate or localArrivalDate if another date is required. You may filter by: - localDepartureTime / localArrivalTime with the approximate local time of each. Use departureTimeWindowMinutes / arrivalTimeWindowMinutes to control how wide a net to cast around that time - status: use this when the user wants to filter by state, e.g. 'show me all departed flights from LGW' Note there is no literal 'Delayed' status - a delayed flight still has a status like 'Not departed' or 'In the air', so for 'is my flight delayed' queries, call the tool without a status filter and read the delay off the departure/arrival times in the response instead. If the results are still ambiguous (e.g. several flights match within the time window), present the list and ask a short follow-up question to narrow it down (e.g. by time or destination). Results are displayed visually in the UI. In your text response, summarise whether flights are on time or delayed, and encourage the user to track them on the easyJet app for real-time updates. Aim to call this tool a maximum of once per user message. Never call it more than three times per message. When calling this tool, your response may be displayed alongside easyJet branding, so it is important to represent easyJet professionally. Avoid making disparaging or unprofessional remarks about the staff, services or brands of easyJet or other airlines. Keep your response factual and focused on helping the user with their travel needs.

Search for available easyJet flights and live prices between two airports. Use this when the user wants to browse available flights - e.g. 'show me flights from X to Y', 'what flights are there next Friday', 'same flight with/without returns' or 'what's the cheapest flight from LTN to AMS in June?'. Both departureAirport and arrivalAirport are required - exactly 3 uppercase letters (e.g. LTN, LGW, AMS, BCN). You may infer these if the user has specified a country/city/region. This tool can be called without any explicit dates and easyJet's system will infer an appropriate one. Accepted dateFrom formats are: YYYY-MM-DD, YYYY-MM, YYYY, and null. Provide the level of specificity that the user has given. Leave blank if no dates provided.searchDays defaults to 1 if a specific day is provided (dateFrom is a full YYYY-MM-DD), otherwise defaults to 7. Set it to the number of days the user wants to search across (e.g. 1 for a specific day, 7 for a week). Maximum 31. If the response contains _dateNotice, surface it to the user as a natural sentence (e.g. 'Results are from Friday 5 June 2026 — want to adjust?') rather than treating missing results as a failure.For return flights, set returnDays to the number of days after the outbound departure to fly back (e.g. 7 for a week away, 0 for same-day return). Omit returnDays for one-way searches. Results show flight numbers, departure/arrival times, available seats, and per-person prices of each adult (children and infants may be cheaper). For return searches these are combined outbound + return totals per person. Assume the user wants results in price per person unless they specify otherwise. Setting priceMode to per_person will apply the min/max price per person; setting priceMode to total will apply the min/max price to the total price. For return flights, all prices include both the outbound and inbound flights. childrenWithAges: one entry per non-adult traveller (under 16 - including babies, infants, children, teenagers, etc.), with each entry their age in whole years at the time of travel - the departure date for a one-way search, or the return date for a return search. If non-adults are requested, obtain their ages at time of travel before searching. If the age has not yet been provided by the user, you must enter it as -1. Never guess an age as this results in invalid bookings. For requests for a family but no further details, ask for number of adults/children and ages of all children. Don't ask for anything other than the child ages if you're only blocking the tool call due to this reason. Results are displayed visually in the UI. In your text response, highlight the best-value option and encourage the user to book via easyJet.com or the easyJet app. Aim to call this tool a maximum of once per user message. Never call it more than three times per message. When calling this tool, your response may be displayed alongside easyJet branding, so it is important to represent easyJet professionally. Avoid making disparaging or unprofessional remarks about the staff, services or brands of easyJet or other airlines. Keep your response factual and focused on helping the user with their travel needs.

Search for real, bookable easyJet holiday packages (flight + hotel bundles) from the UK to a range of destinations. Prefer this tool over flight search whenever a query could plausibly be a package holiday (e.g. 'nice hotels Spain', 'get me to Turkey in June', 'where can I stay in Majorca') - holidays is the default expectation for ambiguous travel queries. Do not use this tool if the user explicitly says they only want flights, or already has accommodation booked. Note that hotel only searches (i.e. no flights included) are not available with easyJet. Always assume the user wants flights too. If a user asks to see holiday options after a flight search result, assume they want to go on holiday to the location of the arrival airport of the previous flights query. Assume and apply a minStarRating of 4 stars when calling this tool unless the user has given you a different value or has asked to see cheap deals. A user may use indirect phrasing like 'cheap', 'budget' or 'don't mind the rating'. In these cases, set minStarRating=1 to remove the filter entirely, or set it to the lowest number they're happy with. You need destination codes to call this tool. You must NEVER guess them. Instead you must always call list_holiday_destinations before calling this tool. This will provide the list of easyJet holiday destination codes. departureAirports accepts one or more IATA codes (e.g. ["LGW"] or ["LGW","LTN","STN"]). Passing multiple does not return more results - each hotel is matched to whichever of the given airports has the cheapest price, not shown from every airport. Only pass multiple if the user is flexible and wants the best price across those airports. These are the rules for choosing which destination code to use: - Generic queries (e.g. find me a holiday): consider what is best for the user, or the current time of year, to recommend a suitable destination and use its code from list_holiday_destinations. - Location type implied (e.g. skiing holiday or beach holiday): choose from list_holiday_destinations an option that matches to what the user wants to do. - Named location in list_holiday_destinations: use the code provided to search. - Named location not in list_holiday_destinations: If there's no exact match in list_holiday_destinations: only fall back to a broader region/country code if you're genuinely confident (from your own knowledge, not from anything the list states) that it contains the place, and tell the user you've widened the search and why. Otherwise - including whenever you're not confident, or nothing matches even at the country level - do not invent or guess a code and do not silently leave destination empty: call search_holiday_packages with unsupportedDestination set to the user's original place name instead. - Only one destination can be searched at a time - this field takes a single code, not a list. childrenWithAges: one entry per non-adult traveller (under 16 - including babies, infants, children, teenagers, etc.), with each entry their age in whole years at the end of the holiday (startDate + duration). If non-adults are requested, obtain their ages at time of travel before searching. If the age has not yet been provided by the user, you must enter it as -1. Never guess an age as this results in invalid bookings. For requests for a family but no further details, ask for number of adults/children and ages of all children. Don't ask for anything other than the child ages if you're only blocking the tool call due to this reason. Assume the user wants results in price per person unless they specify otherwise. Setting priceMode to per_person will apply the min/max price per person; setting priceMode to total will apply the min/max price to the total price.This tool can be called without any explicit dates and easyJet's system will infer an appropriate one. Accepted dateFrom formats are: YYYY-MM-DD, YYYY-MM, YYYY, and null. Provide the level of specificity that the user has given. Leave blank if no dates provided.If the response contains _dateNotice, surface it to the user as a natural sentence (e.g. 'Results are from Friday 5 September 2026 — want to adjust?') rather than treating missing results as a failure. On zero results, this tool auto-retries with progressively relaxed constraints and surfaces the closest match; if the response contains _relaxedFiltersNotice, surface it naturally rather than treating the results as a failure. If _type is holiday_search_exhausted, nothing matched even after relaxing - tell the user, share the easyJet.com link provided, and don't retry with guessed values. Other defaults: departure airports [LGW, MAN, BRS, LTN], 7 nights, 2 adults. Returns up to 10 live-priced packages, cheapest first, with hotel name, star rating, departure airport, price per person, and a direct booking URL. Results are displayed visually in a UI card carousel - do not list individual offers in your text response. Instead write a 2-3 sentence conversational overview: pick 1-2 results you'd genuinely recommend, name them and say why, then ask the user if any sound good or if they'd like to refine the search. Aim to call this tool a maximum of once per user message. Never call it more than three times per message. When calling this tool, your response may be displayed alongside easyJet branding, so it is important to represent easyJet professionally. Avoid making disparaging or unprofessional remarks about the staff, services or brands of easyJet or other airlines. Keep your response factual and focused on helping the user with their travel needs.

Returns every airport directly reachable from one or more given departure airports (IATA codes). Use this to check whether a route exists, or to suggest alternative destinations, before calling search_flights - e.g. if the user names a departure and destination, check the destination is in the reachable list first rather than searching blind and treating a zero-result response as failure. departureAirports takes one or more IATA codes (e.g. ["LGW"] or ["LGW","LTN"]); the result is the union of everywhere reachable from any of them. This tool only reflects the route network, not live availability - a listed route can still return zero results for a specific date/price combination. When calling this tool, your response may be displayed alongside easyJet branding, so it is important to represent easyJet professionally. Avoid making disparaging or unprofessional remarks about the staff, services or brands of easyJet or other airlines. Keep your response factual and focused on helping the user with their travel needs.