Gondola

Get stored property information for a specific hotel, including its address, description, photos, amenities, room types, policies, fees, ratings, and check-in instructions. Use this after search_hotels when the traveler wants to learn more about a property.

get_hotel_details

Get current room rates for one hotel and stay window. Returns bookable cash and points options with pricing, cancellation terms, room details, and Gondola rate IDs. Use this after search_hotels when the traveler wants availability or booking options.

get_hotel_rates

Get guest reviews for a specific hotel. Use this to help a user understand what other guests thought about a property — common complaints, recurring praise, recent service issues. Returns up to 10 recent reviews with ratings and comments.

get_hotel_reviews

Get pricing percentile context for a specific hotel. Returns where the current rate falls relative to the property's typical pricing (e.g. "this rate is in the 20th percentile — cheaper than 80% of historical observations"). Use this to add objective context to recommendations.

get_hotel_stats

Get the user's loyalty program memberships and current point balances. Use this to personalize recommendations (e.g. "with 120k Bonvoy points, this Sheraton is a great points redemption") and to suggest portfolio optimizations. This covers points balances and elite tiers only — free night certificates are tracked separately and are NOT returned here; use get_free_night_credits for those.

get_loyalty_accounts

Get a rate calendar for a hotel over a date range so you can recommend the cheapest nights. Use this when a user has flexible dates (e.g. "any week in May"). Returns per-checkin-date nightly rates so you can identify Tuesdays-are-30%-cheaper patterns.

get_multi_night_rates

Get the user's past hotel stays and flights. Use this to answer travel-history questions and make recommendations grounded in behavior (e.g. "you loved the Park Hyatt last year", "you've flown United six times this year", "what seats have I taken before?", or "what is my favorite airplane seat?"). Returns past hotels and flights with dates, confirmation numbers, status, costs, loyalty programs, routes, airlines, ticket class, miles redeemed, and historical flight seat assignments when Gondola parsed real row+letter seats from airline emails. Opens with a Patterns block summarising the WHOLE history (aisle/window/middle seat mix, airline share, top routes, hotel chains, recorded spend), then one page of individual reservations newest first. For favorite-seat, aisle/window, side-of-plane, seat-letter, or preferred-row questions, read the Patterns block rather than tallying rows yourself, and do not say seat data is unavailable until this tool has been checked. Pass page=2, 3, ... to walk further back through the reservation list.

get_past_trips

Get all active rate alerts for the current user. Returns which hotels the user is monitoring for price drops.

get_rate_alerts

Get the rental car CDW/LDW coverage that was stored at booking time for a specific vehicle booking. Use this after a booking to remind the user what coverage their card provides on this rental.

get_vehicle_booking_coverage

Get detailed information about a specific rental vehicle option. Use this after search_vehicles to get extras, insurance options, charges, and cancellation policy for the vehicle the user wants to book.

get_vehicle_details

Find hotels similar to a given hotel. Use this for branching exploration after a search (e.g. user likes the Park Hyatt Tokyo but wants a cheaper alternative — find similar properties). Pass destination when the alternatives should be in a different city. Returns properties matched by hotel attributes and amenities, with current rates.

get_similar_hotels

Get personalized travel suggestions and trip inspiration for the current user. Returns curated hotel recommendations grounded in the user's preferences, recent searches, popular destinations, and upcoming holidays. Great for open-ended prompts like "where should I go?" or "any trip ideas for next month?".

get_suggested_searches

Get the user's active suite upgrade awards and certificates across loyalty programs. Returns the program, award type, remaining count, and expiration date. Use this whenever the user asks about suite upgrades, Nightly Upgrade Awards, Suite Upgrade Awards, Confirmable Upgrade Rewards, or IHG suite upgrades. These awards are separate from free-night certificates and points balances.

get_suite_upgrade_credits

Get the user's saved travel context: loyalty programs and elite tiers, home airport, preferred airlines and cabin, preferred hotel chains, typical trip patterns (business vs leisure, budgets, frequent destinations), plus any preferences they've stated or that have been learned from past conversations. Call this once at the start of a travel or planning session and weigh it when recommending hotels, flights, or cars — it is the single best source of who this traveler is. For raw evidence from actual past reservations, routes, hotels, airlines, or flight seats, use get_past_trips.

get_traveler_context

Get the user's saved travel profiles — guest name, email, and phone presets. Each profile has a selectable ID you can pass to book_hotel as travel_profile_id to prefill the guest details, mirroring the website checkout where the user picks a saved traveler instead of typing each field. Use this before booking so you can offer "book as <traveler>" in one step.

get_travel_profiles

Get the user's upcoming hotel, flight, and rental car reservations. Use this to ground recommendations in real plans (e.g. "your Tokyo trip is May 15-20, want me to find restaurants?"), check upcoming confirmation numbers, or answer what flights/cars/hotels are already booked. Returns dates, confirmation numbers, status, costs/rates, loyalty programs and earnings, savings/AutoSave signals, flight segment details, ticket class, miles redeemed, refundability/cancellation timing, and seat assignments when Gondola has parsed real row+letter seats from airline emails.

get_upcoming_trips

Analyze the user's entire loyalty portfolio and surface the highest-value actions: points expiring soon (ranked by value at risk), the best transfer opportunities from their transferable card currencies (Amex, Chase, Bilt, etc.) into hotel programs, and their largest balances. Takes no arguments — it works across the whole portfolio, not a single trip. Use this when the user asks how to make the most of their points, what's expiring, or where they can transfer. To choose where to book a SPECIFIC trip, use search_hotels / compare_rates instead.

optimize_loyalty_portfolio

Predict whether the current rate at a hotel is a good deal based on historical price trends. Use this when the user is debating booking now vs. waiting. Returns a confidence-scored label (e.g. "book now", "wait", "prices typically rise") with supporting signals and price history.

predict_price

Search for live events by artist, team, show, or event name. Returns factual event discovery details in provider order, including dates, venue, status, optional approximate listed price range, and the canonical event page. Prices are provider-supplied discovery metadata, not live offers. Use page=0 first and increment page when more results are available. An artist keyword is resolved to that performer and the search is pinned to them, so tribute and club nights that borrow a famous name do not crowd out real tour dates. Many place and word names are also band names (Boston, Chicago, Kansas), so if the response names a performer the user did not mean, search again with match_artist=false rather than concluding nothing is happening. When the resolved performer is the one intended and no events are listed, they have no dates matching that search: do not present namesake events as theirs. When price_precision is "rank_only" the provider withheld amounts but the ordering is exact, so cite the rank against price_ranked_total ("5th cheapest of 9") and link to the event page for the current price. Never state, estimate, or infer a dollar amount in that case.

search_events

Search for flights by route and date. Returns cash-priced options ranked for the traveler — weighing their airline loyalty/status and travel history alongside flight quality, not price alone — 10 options per page. Call again with page=2, 3, ... to see more options if none of the first page fit. When you asked for points and the response comes back with pending_sources, award pricing is still being fetched: call get_flight_points with the same search_id and departure_date, passing those pending_sources back, to get it.

search_flights

Search for hotels by location and dates. Returns a list of matching hotels with cash and points rates and deal scores. To produce a focused cash-vs-points decision widget for a hotel the user is considering — for one or several top picks — follow up with compare_rates rather than narrating rates from search results. This tool searches one fixed stay window. If the user asks for a flexible window (for example, 2 nights between September 8 and 22), either ask which check-in date they prefer or pick one concrete window and explicitly tell the user why you chose it; do not silently default to the earliest possible dates. When the user wants date options, use get_multi_night_rates on the top hotel_ids after search_hotels to surface alternate check-in dates where available.

search_hotels

Search for rental vehicles at an airport or city. Returns available cars sorted by price with vendor, class, and rate details.

search_vehicles