OTTO

Find similar or alternative products for a given variation on OTTO.de. Use this when a product is not the right fit, the customer wants to compare options, or to suggest related items. Requires the variationId of the reference product. Results are shown in a carousel widget — write at most 1–2 short sentences after calling this tool. NEVER list alternatives as text.

MUST be used for ANY question about OTTO.de services and policies. Topics include: shipping costs and free shipping thresholds, delivery times and express delivery, available payment methods (invoice, instalment, PayPal, credit card etc.), returns and refund process, statutory and extended guarantee, OTTO Up premium membership benefits, OTTO instalment payment (Ratenkauf), customer account management, order tracking, and all other service or policy questions. NEVER answer OTTO service questions from your own knowledge — policies and conditions change and must always come from the current FAQ data.

Search OTTO.de's catalogue of over 17 million products. Always use German search terms for best results (e.g. 'Laufschuhe Damen' not 'women running shoes'). Supports optional filters: price range (minPrice/maxPrice in EUR), sale items only (onSale), and target gender for fashion. Results are rendered in an interactive carousel widget — write at most 1–2 short confirmation sentences after calling this tool. NEVER repeat product names, prices, specs or any product data as text.

Show the complete detail view for a specific product variation. Call this whenever the user asks for more details, specs, sizes, colors, documents, or estimated delivery for that specific product — including as a follow-up to an earlier search-products or alternative-products result — even if you already have some of this data from that earlier call. NEVER answer such follow-ups from memory; always call this tool. Use answer-faq instead for general shipping/delivery policy questions with no specific product in view (e.g. "how long does shipping usually take", "do you offer express shipping"). Requires the variationId from search results. Always pass productId as well when available — this enables the color/size/variant selector in the widget. The widget displays all product information including specs, documents and delivery — write only 1 short sentence after calling this tool. NEVER repeat any product data as text.