ProductNow

Put documents or folders away, including several at once. Pass ids, a mix of document ids and folder ids. Archiving a folder also archives the contents that user can manage. Archived items leave listings and search; nothing is deleted. Not move, and not a content edit — use edit_document to change content. Ids that are not a document or folder here come back in unresolvedIds. Ids the user cannot archive come back in permissionDeniedIds; the rest are still archived.

archive

Leave feedback on a document that is in review. Not an edit — use edit_document to change the document, and reply_to_thread to answer an existing comment. Pass documentId; this comments on the current review version and says so when there is none. Posted as the user's personal agent.

comment_on_document

Create a NEW ProductNow document and generate its content with AI. Use this to persist knowledge the user wants remembered or shared across sessions and teammates — decisions, specs, RFCs, plans, meeting outcomes. Search with search first so you don't duplicate an existing document; to change an existing document use edit_document instead. File the document in an existing folder. Search results include each document's folderId; pass the folderId of the closest related document. If search does not show a fit, fetch_folder the root and walk folders until you have a folderId. Leave folderId off only when the user explicitly asked for the warehouse root. If no folder fits, call create_folder under the closest existing folder and pass that new folderId. Content is generated from `prompt` (the full outline: numbered sections, their titles, and what each should say) and `context` (verbatim source material the user supplied or explicitly authorized for this ProductNow document). Generation paraphrases: if exact wording must survive, put it in `context` and say so in `prompt`. Pass `templateId` only when you already have one. Returns the documentId and URL; generation continues after the call returns.

create_document

Create a NEW folder only when no existing folder fits. Search with search and resultType folders first so you don't duplicate a folder; if that is not enough, fetch_folder the root and walk until you find the closest related folder. Nest under that folder by passing its id as parentFolderId. Omit parentFolderId only when the user explicitly asked for a root-level folder. Returns the new folder's id and name.

create_folder

Create a new blank ProductNow help document. Only available to ProductNow users. Returns the document ID, help page publication ID, and a URL to the document editor where content can be added.

create_help_document

Edit an existing ProductNow document. This is the only tool that changes a document's content. It does not apply your edit directly: it hands `message` to the document's own editing agent, which reads the document and makes the change. Write `message` as instructions to that agent, not as the new document text. Name the section, say exactly what to add, replace, or remove, and quote text verbatim when the wording must be preserved. Include everything the agent needs, since it cannot see this conversation and will not ask follow-up questions. Returns before the edit finishes; poll get_status until status is idle (it stays running while any edit you sent is queued or in progress), then read the document to confirm the result. Do not use create_document — that creates a new document. Do not use rename — that only changes a name. Do not use reply_to_thread — that only adds discussion and never changes content.

edit_document

Read one document you already have an id for. Pass documentId. The result includes the document's id, title, url, and full text, plus its sections, comment threads, and each comment's id. When the document is filed in a folder, the result includes that folder's folderId and folderName. Omit documentVersionId to read the latest draft; pass one to read that version and its comments. Version ids come from list_document_versions. Not a search — use search for a question or a topic. Not a folder listing — use fetch_folder to list a folder or the warehouse root.

fetch

List a folder you already have an id for, or the warehouse root. Pass folderId to list that folder's name, an optional parentFolderId to fetch and go up, and its direct contents. Each child folder and document includes its id, name, updatedAt, createdBy, and isPrivate. Each folder also includes contentCount, its direct documents plus subfolders, and subfolderCount, its direct child folders. Each document also includes its status: DRAFT, REVIEW, or PUBLISHED. A child folder also includes parentFolderId when it is nested, including a shared folder that shows up in the root listing but lives somewhere else; parentFolderId is omitted for a true top-level folder. Pass deep true with a folderId to return that folder and every nested folder as a tree, up to 15 levels, with each folder's documents inside it. deep is rejected for the warehouse root. Omit folderId to list the root one level: the top-level folders plus shared folders this user can see, not the whole warehouse and not other people's private folders. Not a search — use search to find a folder by name. Not a document read — use fetch to read a document.

fetch_folder

After edit_document or create_document, check whether the document is still being edited or the edits have finished. Pass documentId. Returns running or idle, and a short note of what the draft agent last did. Use it to poll: after sending one or more edits to the same document, call get_status until status is idle, then fetch the document to confirm the result. Edits queue behind each other, so idle means every edit sent so far has finished, not just the latest one. running means at least one edit is still queued or in progress. Not the chat transcript, and not a way to edit — use edit_document to change the document.

get_status

List every version of a document when the user asks what changed, or you need an older version before calling fetch. Pass documentId. Returns each version's id, version number, status, and when it was created, newest first. Pass a returned documentVersionId to fetch with the documentId to read that version and its comments. Omit it and fetch reads the latest draft.

list_document_versions