Turkish Airlines

Travel with Turkish Airlines

Category: Travel & Hospitality
Primary Subcategory: Flight Search & Booking

Integration details

Description

Plan and book your Turkish Airlines flights directly in ChatGPT. See real-time flight status, compare fares across cabin classes, and then continue to turkishairlines.com to securely complete your booking. You can also look up existing reservations with your PNR or e-ticket number, check baggage allowances, explore city guides, and browse promotional offers.

Integration type: Plugin
Verification status: Not applicable
Platform: ChatGPT
Category: Travel & Hospitality
Primary Subcategory: Flight Search & Booking
Secondary Subcategories: None listed
Brand: Turkish Airlines
Access: No account required
First tracked: 2026-03-27
Tool count: 23
Geography: US

ChatGPT Plugin Discovery Score

Live · refreshed daily

Turkish Airlines in Flight Search & Booking

0/100

Invisible

#35of 37competitors

This is the score for the Integration’s Primary Category, Flight Search & Booking. Claude found Turkish Airlines in connector search, but did not show it in the connector picker or invoke it in the measured contested Runs. That is why the score is 0.

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What we measure

One core score. Three important factors to discoverability.

Picked
· 0/100
Sets the score
Found
· 0.9/100
Diagnostic
Positioned
Diagnostic

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Primary Subcategory

Competing in ChatGPT Flight Search & Booking

View Category

Listed in alphabetical order

Primary Subcategory

Adin Flights0/100

Akasa Air0/100

AkbarTravels0/100

CheapOair0/100

Cleartrip0/100

Turkish Airlines0/100

Tools

23 tools agents can invoke

Add a new message to an EXISTING baggage issue case. This posts to the case on the customer's behalf, so only call it after the user has written the message they want to send. Requires the case number (look it up first with get_baggage_case_details if unsure) and the message text.
add_message_to_baggage_case
Check whether an existing booking can be upgraded to Business Class and return the current offers — per flight, per payment method (credit card or Miles&Smiles miles), with prices for all passengers on the booking. Use whenever the user asks to upgrade to Business, asks the price of an upgrade, or asks whether an upgrade is available for their PNR. Offers are session-bound and change over time: always call this first, then pass the chosen `optionId` + `paymentType` to create_business_upgrade_payment_link. Does NOT perform the upgrade or take payment.
get_business_upgrade_offers
Final step of the Business upgrade flow: register the option the user picked with Turkish Airlines and return the link where they complete it — the card checkout page, or the Miles&Smiles offers page for miles upgrades. Call only after get_business_upgrade_offers, using an `optionId` and a `paymentType` taken verbatim from its result. The user pays on turkishairlines.com; this tool charges nothing and does not change the booking by itself.
create_business_upgrade_payment_link
CHECK EXISTING FLIGHT STATUS: Use this tool ONLY when the user wants to check the real-time status of a specific existing flight (e.g., 'check status of TK289', 'is flight TK001 on time?', 'what's the gate for TK815?'). This tool requires a specific flight number. DO NOT use this for searching/bookable flights - use 'search_flights' instead. This tool fetches real-time flight status information including departure/arrival times, gate, terminal, and current flight status (on time, delayed, landed, etc.).
flight-status
CHECK FLIGHT STATUS BY ROUTE: Use this tool ONLY when the user wants to check the real-time status of flights on a specific route for a specific date (e.g., 'what flights are flying from IST to SFO today?', 'check flights from Istanbul to San Francisco tomorrow'). This tool shows the status of flights that are already scheduled/flying on that route. DO NOT use this for searching/bookable flights or finding available flights to book - use 'search_flights' instead. This tool fetches real-time flight status information for flights on a given route and date.
flight-status-by-route
Check whether an EXISTING booking qualifies for Turkish Airlines' Stopover in Istanbul program (a free İstanbul hotel on a qualifying layover). Requires the booking reference (PNR or e-ticket) and passenger surname. For route-level questions without a booking, use check_stopover_routes instead.
check_stopover_eligibility
Check whether one or more routes (origin → destination, transiting Istanbul) qualify for the Stopover in Istanbul accommodation program — without a specific booking. Use when the user asks whether stopovers are available on a given route or which destinations qualify. For a specific booking, use check_stopover_eligibility instead.
check_stopover_routes
Find the cheapest fares around a target departure date for one travel leg. Ideal when the user is flexible with dates and wants to find the best price. For ROUND_TRIP, call once for the outbound (isReturnFlight=false). After the user picks an outbound date, call again with isReturnFlight=true and departureDate set to that chosen outbound date to get the return-date calendar. Use BEFORE search_flights when the user asks for 'cheapest', 'best price', or has flexible dates.
find_flight_price_calendar
Generate a Turkish Airlines Holidays link for Flight + Hotel packages on a specific round trip. The user clicks through to browse and book matching packages with their route, dates and travellers pre-filled. Use when the user's ORIGIN is known (stated, or from a prior flight search or booking) and they want holiday packages, campaigns or flight+hotel deals for a route — including as an upsell after a flight search. Prefer 3-letter IATA codes (originAirportCode/destinationAirportCode — the same codes as search_flights and find_flight_price_calendar); English city names (originCity/destinationCity) are a fallback resolved server-side. Children are supported via their ages. Does NOT return package data or prices (the link does) — to show actual packages without an origin (browse by destination, budget or star rating), use search_hotel_packages instead. Does NOT handle flight-only search (use search_flights).
generate_holidays_search_link
Generate a direct link to the official Turkish Airlines baggage issue tracing form, localized to the user's language. Use when the user reports a baggage problem (lost, damaged, delayed) and wants to file a formal claim. Does NOT handle existing baggage case status (use a future case-status tool) or baggage allowance (use get_booking_baggage_allowance).
generate_baggage_issue_link
Fetch airline promotions. Inputs: country, airports. Use this when the user asks about promotions, special offers, or discounted flights.
get_airline_promotions
Look up the status of an EXISTING baggage issue case using its case number and the email it was filed with. Use when the user asks to check on a previously reported lost/damaged/delayed baggage case. Does NOT file a new report (use generate_baggage_issue_link) or answer allowance questions (use get_booking_baggage_allowance). After showing the status, you may offer to add a message with add_message_to_baggage_case.
get_baggage_case_details
Fetch detailed booking baggage information. Tip: Call get_booking_details tool to retrieve the ticket number if not provided. Use this when the user asks about baggage allowance, baggage limits, or extra baggage for their booking.
get_booking_baggage_allowance
Retrieve detailed information about a flight booking using PNR or E-ticket number. Returns passenger details, flight segments, and status. Use this when the user wants to check their reservation, find their ticket number, or see flight details for a specific booking.
get_booking_details
Get a travel guide for a destination city, including what to see, where to go, transportation information, weather, and more. Use this when the user asks about a destination city, wants travel tips, or needs information about a place they're visiting.
get_city_guide
Check the status of a previously submitted feedback or complaint using its reference number (format: tk-12345678; the tk- prefix is optional). Use when the user asks about the status of their feedback, complaint, or application. Does NOT submit new feedback (direct them to feedback.turkishairlines.com) or check baggage cases (use get_baggage_case_details).
get_feedback_status
Get how to reach Turkish Airlines in a specific country: the call-center phone number by default, and — only when a city is given — the sales/ticket offices in that city (address and working hours). Use when the user asks for a Turkish Airlines phone number, call center, or office. Pass the country as a 2-letter ISO code (e.g. 'DE' for Germany); if omitted, the user's own location is used. Add the 'city' argument ONLY when the user asks about an office in a specific city (e.g. 'Turkish Airlines office in Istanbul') — leave it out for a general contact request. Does NOT handle bookings, baggage cases, or feedback.
get_contact_info
Validate a booking by PNR + surname and return the deeplink for the user to manage the reservation OR start online check-in on turkishairlines.com. Use this whenever the user wants to cancel, refund, rebook, change, upgrade, add services, add/remove passengers, OR check in online. Set linkType='manage' for booking changes; 'checkin' for online check-in. Do NOT preemptively send users to the website or call center before trying this tool.
manage_booking_link
Securely recover a forgotten PNR by triggering Turkish Airlines to send it via SMS or email to the contact on file. Use when the user has lost their booking reference and remembers the flight + passenger details. For security, the PNR is NEVER displayed in chat — it is only sent to the registered phone/email. After this succeeds, ask the user to check their inbox/SMS, then use get_booking_details once they have it.
pnr_finder
SEARCH FOR BOOKABLE FLIGHTS: Searches Turkish Airlines flights and returns available options with prices. Provide from, to, departureDate, passengers, and tripType. For round trips, also provide returnDate. For multi-city, use originDestinations array instead of from/to/departureDate. IMPORTANT — next step depends on trip type: (1) INTERNATIONAL round trip: returns outbound only — after user selects, call 'search_inbound_flights' for return flights. (2) DOMESTIC round trip: returns both outbound and inbound — do NOT call 'search_inbound_flights'. (3) One-way: returns all needed information. DO NOT use this for checking flight status — use flight-status tools instead.
search_flights
SEARCH FOR RETURN FLIGHTS (international round trips only): Call after the user picks an outbound option from search_flights. You only need to pass { searchId, optionId, recommendationId, returnDate } — searchId is returned by the preceding search_flights call and MUST be passed back verbatim; optionId and recommendationId come straight from the search_flights results; returnDate is YYYY-MM-DD. The session, outbound segments, taxes, and passengers are restored from the searchId. Do NOT fabricate or copy jSessionId, segments, or duTaxBean. Returns inbound flight options with combined round-trip pricing.
search_inbound_flights
Look up Turkish Airlines' official FAQ answers for a topic. Use this when the user asks a general how-to or policy question about the airline that you should answer from official content rather than from memory — cabin/checked baggage rules, check-in, cancellations and changes, fare rules, pets, infants and children, visas and travel requirements, seats, lounges, and more. Choose the single closest 'topic' from the schema's fixed category list, then answer the user only from the returned questions; do not invent details beyond them. This returns reference text (no card). Does NOT check a specific booking, baggage case, or feedback status.
search_thy_faq
Browse Turkish Airlines Holiday packages (Flight + Hotel, Tours, Circuits) from the catalog. Use when the user asks about holiday packages, all-inclusive trips, flight+hotel deals, or wants recommendations with constraints (destination, budget, star rating, trip type). Specify the locale matching the user's market (e.g. en-US, de-DE, fr-FR). Country and resort filters MUST be in the locale's language. Returns a curated list with prices, hotel ratings, and direct booking links.
search_hotel_packages

Turkish Airlines FAQ

How do I improve a ChatGPT Plugin's discoverability?

The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.

What are Turkish Airlines alternatives on ChatGPT?

As of 2026-09-29, Turkish Airlines competes with Skyscanner, Flight Network, FlightPoints, Trip.com, World Airfares, FLIGHTS Trip & Travel Routes, Paytm Travel, Wego, Adin Flights, Akasa Air, AkbarTravels, CheapOair, Cleartrip, Condor, Decolar, Flaut.Travel, Flygresor.se, ForeFlight Mobile, GoVola, HappyFares, Iberia, Israir, JPS — Award Search & Watch, Kiwi.com, Latam Airlines, MakeMyTrip, Oojo, Pegasus Airlines, Provue, Reagent Travel, Ryanair, Traveloka, Travomint, Tripuck, Virgin Atlantic, Webjet in ChatGPT Flight Search & Booking, ranked by public Discoverability Score.

Where does Turkish Airlines rank in Flight Search & Booking on ChatGPT?

As of 2026-09-29, Turkish Airlines ranks #35 of 37 in ChatGPT Flight Search & Booking with a Discoverability Score of 0/100 (Invisible).

Where is this profile measured?

This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.

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Turkish Airlines in Flight Search & Booking

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Competing in ChatGPT Flight Search & Booking

23 tools agents can invoke