RT (Request Tracker)
MCP server for RT (Request Tracker) — search tickets, manage queues, add comments and replies, and update ticket fields.
- Category
- Customer Support
- Primary Subcategory
- Helpdesk & Ticketing Platforms
View in the Claude registryIntegration details
Description
Connects Claude to a live RT (Request Tracker) instance via the REST2 API. Supports searching tickets with TicketSQL, reading ticket details and history, creating and updating tickets (including custom fields, custom roles, links, and date fields), adding comments and replies, and looking up queues and users.
- Integration type
- Connector
- Verification status
Verified connector- Platform
- Claude
- Primary Subcategory
- Helpdesk & Ticketing Platforms
- Secondary Subcategories
- None listed
- Brand
- Request Tracker
- Access
- Unknown
- First tracked
- 2026-03-31
- Tool count
- 17
- Geography
- US
The Primary Subcategory used for this profile’s headline score.
Other Subcategories where the Integration is listed.
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Claude Discoverability Score
RT (Request Tracker) isn’t discoverable through Claude’s Connector picker
It runs as a local Claude Desktop Extension, so Claude cannot surface or score it there today.
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What the current score measures
Remote Connectors Claude can surface from the Connector picker.
17 tools agents can invoke
How do I improve a Verified connector's discoverability?
The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.
What are RT (Request Tracker) alternatives on Claude?
As of 2026-09-28, RT (Request Tracker) competes with Zoho Desk, Unthread, Freshservice, Atlassian MCP, Pylon, DevRev, Linear, monday.com, Intercom, Dispatch Tickets, Front, Gorgias MCP, Hiver in Gmail, Hiver Omni, MY UPP Support, NeetoDesk, Productlane, sacflow, Siit AI service desk, Supovia helpdesk chat, Voxtell Chat, Weav in Claude Helpdesk & Ticketing Platforms, ranked by public Discoverability Score.
Where is this profile measured?
This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.