Vight

Vight connects to the phone system you already use — RingCentral, 3CX, Microsoft Teams, Intermedia — and automatically transcribes and summarizes every call. Those transcripts get linked to the right ticket and client record in your PSA, so nothing sits disconnected in a call log no one opens again. From there, Vight unifies search across everywhere your team's knowledge lives: ConnectWise Manage, Autotask, HaloPSA, support tickets, call transcripts and summaries, your internal knowledge base, SharePoint, Hudu, and IT Glue — all searchable from a single question inside Claude. No more jumping between five tabs to piece together a client's history. Ask Claude what was said on last week's call, what a ticket said in ConnectWise, how a procedure was documented in Hudu, or what a client's network setup looks like in IT Glue — Vight pulls the answer from wherever it actually lives, with the source cited so you can verify it. Built for MSPs and IT service teams who need fast, accurate answers without re-opening every system to find one detail. Use it to resolve tickets faster with full call context on hand, onboard new technicians with instant access to client history, keep answers consistent across the team, and stop losing institutional knowledge scattered across phone systems, PSAs, and documentation tools. One question, every system, right inside the conversation you're already having.