Bruknow

Bruknow is a platform for building chatbots that answer your customers on WhatsApp, Instagram, Messenger, Telegram, TikTok and your website. This connector lets Claude work with your Bruknow workspace. Start from scratch: Claude can set up a first bot from a template. Understand and fix flows. Claude can list your flows, read how one is built, run Bruknow's built-in review to find broken jumps, dead ends and undefined variables, and show where real customers drop out. It can then add, change and remove steps, test the result in a conversation, and publish when you ask. It can also rewrite an AI assistant's instructions and playbook and go back to an earlier version. Edits go to a draft: your customers keep getting the published version until you publish. WhatsApp templates and campaigns. Claude can draft a template and submit it for approval when you ask, preview a campaign to tagged contacts, and create it only after you approve. Solve support questions. Claude can explain why a bot is not answering (subscription, quotas, a disconnected or paused channel, an unpublished flow), show where a conversation stopped, summarize or search conversations, list customers waiting for a reply, and explain undelivered messages. Work with your CRM and calendar. Claude can find a contact, summarize a pipeline, list stuck deals, comment on a deal, move it to another stage, read web form responses, show your upcoming meetings and schedule one when you ask. Answer questions about your numbers. Claude can report how your support team is doing (chats answered, waiting times, ratings, by agent or channel), summarize a satisfaction survey, and show the feedback left in your web chat. Reach the Bruknow team. Claude can show your support tickets and what our team answered, open a new one with diagnostics attached for our staff, and reply. Claude acts with your own permissions in the workspace and never receives stored credentials. You can disconnect it at any time from Bruknow.