Intake
Run your Intake helpdesk from Claude: triage conversations, tune the AI agent, and keep your knowledge base and Help Center up to date.
View in the Claude registry- Brand
- Unknown
- Category
- Pending
- Primary Subcategory
- Helpdesk & Ticketing Platforms
Integration details
Description
Intake is an AI-first helpdesk for support teams. This connector lets Claude work on your Intake workspace with the permissions you grant when you connect. What Claude can do with it: Conversations: search and read them, assign them to a teammate or a team, tag, snooze, close or reopen them, and leave internal notes. It does not write to your customers. AI agent: read its configuration, adjust its personality, guidelines, guided responses and escalation settings, ask it a test question to see the answer and the sources behind it, and publish a new version when you approve. Knowledge and Help Center: add and update knowledge documents, write, edit and publish Help Center articles, and find the questions your documentation does not answer yet. Reports: volume, AI resolution and quality, team performance, topics and trends for any date range. Workflows and actions: create, update and enable workflows and custom actions, and review their runs. Everything that changes data is marked as destructive, so Claude asks for confirmation first. Publishing agent versions needs its own permission, which is off by default. To connect you need an Intake workspace and an owner or admin account. Sign-in uses OAuth, so there are no API keys to copy.
- Integration type
- Connector
- Verification status
Community connector- Platform
- Claude
- Category
- Pending
- Primary Subcategory
- Helpdesk & Ticketing Platforms
- Secondary Subcategories
- None listed
- Brand
- Unknown
- Access
- Account required
- First tracked
- 2026-10-28
- Tool count
- 116
- Market
- US
The broad Category that contains the Primary Subcategory.
The Primary Subcategory used for this profile’s headline score.
Other Subcategories where the Integration is listed.
Agent DiscoverabilityClaude Discoverability ScoreClaude Connector discovery is coming soon
Community Connectors only appear in Claude’s registry.Once verified, organic discovery begins and we can calculate your score.Read more about Community Connector verification.
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What discovery looks like
Claude can surface verified Connectors when they match a user’s Prompt.
How Claude Connector discovery works
Your Connector will compete to appear for users’ Prompts once Claude verifies it
Competing in Claude Helpdesk & Ticketing Platforms
View Category116 tools agents can invoke
Intake Claude Connector FAQ
How the directory, categories and Discoverability Score work.
Read the methodologyHow do I improve Intake's Claude Connector discoverability?
The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.
What are Intake alternatives on Claude?
As of 2026-10-29, Intake competes with Zoho Desk, Freshservice, Chatbase, Pylon, Risotto, Unthread, Linear, Richpanel AI and 37 more in Claude Helpdesk & Ticketing Platforms, ranked by public Discoverability Score.
Where is this profile measured?
This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.