NeetoDesk

NeetoDesk is helpdesk software. Customers raise requests as tickets, agents reply through comments, and reports summarise response times and customer satisfaction. This connector lets Claude work with your NeetoDesk workspace in plain language. Ask Claude to triage the queue, read the full comment history on a ticket, draft or post a reply to the customer, or leave an internal note for the team. It can create tickets and customers, change status, priority, category, tags and assignment, invite and manage team members, and pull ticket, agent, group and satisfaction reports over any date range. Because the details are usually already in the conversation, a forwarded complaint or a pasted thread turns into a ticket, or into a drafted reply, without you retyping anything. Connect over OAuth and the connector acts as you: an agent restricted to their own tickets or to their groups sees ticket lists, searches and reports narrowed to that same scope, and managing team members needs the member-management permission. Replies written through the connector are stored on the ticket and are never emailed to the customer.