Trengo
Work in your Trengo shared inbox: read and reply to conversations, manage contacts, AI agents and journeys, and pull reports.
View in the Claude registry- Brand
- Trengo
- Category
- Customer Support
- Primary Subcategory
- Helpdesk & Ticketing Platforms
Integration details
Description
Connect Claude to Trengo, the customer engagement platform for email, WhatsApp, SMS, live chat, voice and social channels in one shared inbox. Claude works with the permissions of the signed-in Trengo user. It signs in over OAuth and calls the public Trengo API with that user's own token, so it sees and changes only what the user can. What you can do: - Tickets: find, read and summarise conversations, see what waits on your team, assign, label, close and reopen tickets, add internal notes and set reminders. - Messaging: draft replies, send WhatsApp templates and SMS, start new conversations, and create WhatsApp templates for Meta review. - Contacts and profiles: search, create and update contacts, notes and contact groups. - AI agents: build and test Trengo AI agents, manage their knowledge and scenarios, and close knowledge gaps. - Journeys: design, check and publish automations. - Account setup: labels, teams, quick replies, custom fields, users and webhooks. - Reporting: ticket KPIs, time series, SLA details, agent performance and who is online. Safety by design: every action that reaches a customer, costs money, deletes, merges or changes access only prepares a preview. Nothing happens until the user approves it and Claude confirms. The server stores no data and logs no message content.
- Integration type
- Connector
- Verification status
Community connector- Platform
- Claude
- Primary Subcategory
- Helpdesk & Ticketing Platforms
- Secondary Subcategories
- None listed
- Brand
- Trengo
- Access
- Account required
- First tracked
- 2026-10-30
- Tool count
- 88
- Market
- US
The Primary Subcategory used for this profile’s headline score.
Other Subcategories where the Integration is listed.
Agent DiscoverabilityClaude Discoverability ScoreClaude Connector discovery is coming soon
Community Connectors only appear in Claude’s registry.Once verified, organic discovery begins and we can calculate your score.Read more about Community Connector verification.
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What discovery looks like
Claude can surface verified Connectors when they match a user’s Prompt.
How Claude Connector discovery works
Your Connector will compete to appear for users’ Prompts once Claude verifies it
Competing in Claude Helpdesk & Ticketing Platforms
View Category88 tools agents can invoke
Trengo Claude Connector FAQ
How the directory, categories and Discoverability Score work.
Read the methodologyHow do I improve Trengo's Claude Connector discoverability?
The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.
What are Trengo alternatives on Claude?
As of 2026-10-31, Trengo competes with Zoho Desk, Freshservice, Chatbase, Pylon, Risotto, Unthread, Linear, Richpanel AI and 41 more in Claude Helpdesk & Ticketing Platforms, ranked by public Discoverability Score.
Where is this profile measured?
This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.